Use two-factor verification if you are having a hard time remembering details. One piece of info you can give is the credit card they have on file. Provide certain information to speed up the process. It will stay that way until they properly verify your identity. The support team puts your account into account recovery status if you cannot remember the answers. However, you’ll lose all items you purchased in the past. If the options above fail for you, requesting an Apple ID is one option. Then, the system will tell them if it is correct or not. Nobody does as they are encrypted by the system. The support operator only sees the questions but not the answers. Apple uses a blind system to help maintain security. Why so? Because even they don’t have access to your account. Otherwise, they may not be able to help you. If you pass those, the staff will allow you to login again. They will verify your identity by asking authenticating questions.
Options vary depending on where you live. Then, select your region and follow the instructions on the screen.
If you failed the authentication process, please go to Apple’s support page. In that case, you may get the error message ‘we don’t have sufficient information to reset your security questions.’ Solve “We Don’t Have Sufficient Information To Reset Your Security Questions” However, things will get a bit tricky if you cannot verify your identity.